Q: Why do I have to transfer my web site? What does website migration involve?

A: If your current hosting provider can no longer measure up to the requirements of your site, or if you face continual downtime, or if you are forced to wait for hours for the technical support staff to get back to you, it might be a clever idea to swap your hosting provider, i.e. to move all the files for your web sites together with your databases from your current provider to your future provider. At LizardHost, we know that this can be difficult and time–consuming. That’s why we’ll do all that for you for free!Our highly experienced technical team reps will migrate your web site content from your present web hosting provider to us. Our techs have a lot of experience migrating websites and can take care of everything – from a regular WordPress–based weblog or Joomla–driven site, to an extremely elaborate, custom–made application.

Q: Why do I have to transfer my web site? What does website migration involve?
Q: Web site migration sounds like lots of work. How long is it going to take?

A: We try to accomplish all web site migrations as fast as possible. Nonetheless, we don’t have a set time frame for web site migrations. There are certain variables that you have to take into account – the sheer size of your site and the workload of our web site migration staff, etc. We always strive to carry out each migration in under 48 hours. With smaller–sized sites, our staff typically manages to finish in under 24 hours.

Q: Web site migration sounds like lots of work. How long is it going to take?
Q: What info will I be asked to give to your Website Migration Department?

A: We will need the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).

Q: What info will I be asked to give to your Website Migration Department?
Q: You will access delicate info. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We’re focused on protecting the safety of the private details gathered from the customers. To do that, we employ technical security measures to prevent the loss, the misappropriation, the alteration or the illegal disclosure of the information under our control. The safety measures include, but are not limited to: physical, digital and managerial methods to protect and secure the info that we acquire online. When we ask clients to provide financial info (for instance, a credit card number), this info is protected using the SSL (Secure Sockets Layer) encryption technique.

Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be unavailable?

A: Your website will continue to work just like it did before with your previous hosting provider. Once we are done with the migration, your website will be configured to work on our platform and we will ask you to preview it. If it is functioning properly, all you will have to do is edit the NS records associated with your domain. Your website will be transferred to us with no downtime.

Q: How about downtime? Will my website be unavailable?
Q: Will my current hosting provider need to provide any info/help?

A: Nope. Apart from your login info for the Control Panel, we don’t need anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.

Q: Will my current hosting provider need to provide any info/help?
Q: Does it make any difference what platform my present hosting provider is using?

A: We support all Linux–driven web hosting platforms. Generally, if we can access your Control Panel, we’ll be able to transfer your site.The only platforms that we don’t support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it make any difference what platform my present hosting provider is using?