Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour solution guarantee with all of our Linux shared packages packages, meaning every single advice request you send is going to be responded to within 60 minutes maximum. Our support team members are educated to rapidly correct any case and to offer you relevant guidance on any issue that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You could contact us 24x7x365 with any problem you have got involving our products. We now have techs working everyday to provide you with assistance whenever necessary. You could use the ticket system or drop an e–mail anytime, or pick–up the phone or use the live chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has built–in a complete information base into the Control Panel so you might receive helpful step by step information whenever you want. Each area of the Control Panel possesses its own contextual help area presenting a group of how–to posts. We have also organized video clips to supply you with a much better visual representation of exactly how to complete any given procedure.