Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center integrated into LizardHost’s Site Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common problem that you might have, they are compiled by our support team of seasoned technicians.

  • Top quality support service
  • Educational Video Clips

  • For those who’d like to find out how to sort out a commonly encountered issue by watching an educational video clip, we have added a compilation of video tutorials to our Site Control Panel. All the tutorial video clips are very short and simple to follow. They offer you visual presentations of different website management operations.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 customer care service with a one–hour response time guarantee. A group of capable support engineers will be available to you to reply to all the questions that you might have. During off–peak hours, a response will be offered in even less than 20 minutes.