Educational Video Clips
For those who’d like to find out how to sort out a commonly encountered issue by watching an educational video clip, we have added a compilation of video tutorials to our Site Control Panel. All the tutorial video clips are very short and simple to follow. They offer you visual presentations of different website management operations.
A One–Hour Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24–7 customer care service with a one–hour response time guarantee. A group of capable support engineers will be available to you to reply to all the questions that you might have. During off–peak hours, a response will be offered in even less than 20 minutes.