A 99.9% Server Uptime
Our shared hosting platform is based on a solid, premium–quality hardware architecture and a strongly customized Linux version. That is why, no matter what your site is, or how many web site visitors you have, or even if there’s a denial–of–service assault, our physical machines will stay up and your websites will remain online.
All Linux shared packages packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
If you would like to supply a premium hosting service, you can scarcely lean on the default network configuration in a datacenter. We have built our own custom network in an effort to ensure a super–fast connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you choose: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have given our best to lessen all potential risks with our cloud hosting plans and even though we offer top–class support, there are times when the client simply isn’t satisfied with what we offer. Or he needs to upgrade to a more robust hosting service, like a virtual private server or even a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not completely happy, you will receive a full refund.
24/7 Technical Support
We have mindfully hand–picked each member of our 24x7 support department to make certain that we can provide the very best client support service you can get. Each of our customer service technicians has many years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re available 24–7–365 – you will be able to get in touch with them at any moment and they will reply to you ASAP.
Their average response time is just twenty minutes, while with many other hosting companies you need to wait for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be answered within an hour.